Key eCommerce Job Responsibilities for Back-office Staff

This article represents some of the key job responsibilities for a back-office staff working with one of the ecommerce platforms such as Shopify, WooCommerce, Magento, OpenCart, PrestaShop etc. Please feel free to comment/suggest if I missed to mention one or more important points. Also, sorry for the typos.
List of Job Responsbilities in relation with Ecommerce Platforms

Following is the list of job responsibilities for a back-office staff working with one of the ecommerce platforms.

  • Product Sourcing
    • Product research to augment product catalog
    • Getting products details from other ecommerce stores such as EBay, Aliexpress
  • Product Merchandising
    • Edit product images
    • Upload products onto the store
    • Write SEO optimized product descriptions
    • Sanity product testing including checking products images, sizes, colors etc.
    • Product reviews, ratings
    • Price, discounts
  • Order Management and Fulfillment
    • Vendor communication
    • Payment issues
    • Shipping Integrations
      • ShipStation
      • Shipwire
  • Campaign Management
    • Facebook campaigns
    • Managing photo banners
  • Reporting
    • Orders
    • Payment to Suppliers
    • KPIs tracking
  • Desktop and Mobile Site Management
    • Shop design
    • Page layout management
  • Migration
    • Migrate shop created using one ecommerce platform to other ecommerce platform.For example, Magento to Shopify or Volusion to Shopify
Nidhi Rai

Nidhi Rai

Nidhi has been been actively blogging in different technologies such as AI / machine learning and internet technologies. Her field of interest includes AI / ML, Java, mobile technologies, UI programming such as HTML, CSS, Javascript (Angular/ReactJS etc), open-source and other related technologies.
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