Key eCommerce Job Responsibilities for Back-office Staff

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This article represents some of the key job responsibilities for a back-office staff working with one of the ecommerce platforms such as Shopify, WooCommerce, Magento, OpenCart, PrestaShop etc. Please feel free to comment/suggest if I missed to mention one or more important points. Also, sorry for the typos.
List of Job Responsbilities in relation with Ecommerce Platforms

Following is the list of job responsibilities for a back-office staff working with one of the ecommerce platforms.

  • Product Sourcing
    • Product research to augment product catalog
    • Getting products details from other ecommerce stores such as EBay, Aliexpress
  • Product Merchandising
    • Edit product images
    • Upload products onto the store
    • Write SEO optimized product descriptions
    • Sanity product testing including checking products images, sizes, colors etc.
    • Product reviews, ratings
    • Price, discounts
  • Order Management and Fulfillment
    • Vendor communication
    • Payment issues
    • Shipping Integrations
      • ShipStation
      • Shipwire
  • Campaign Management
    • Facebook campaigns
    • Managing photo banners
  • Reporting
    • Orders
    • Payment to Suppliers
    • KPIs tracking
  • Desktop and Mobile Site Management
    • Shop design
    • Page layout management
  • Migration
    • Migrate shop created using one ecommerce platform to other ecommerce platform.For example, Magento to Shopify or Volusion to Shopify
Nidhi Rai

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