Categories: Career Planning

Key eCommerce Job Responsibilities for Back-office Staff

This article represents some of the key job responsibilities for a back-office staff working with one of the ecommerce platforms such as Shopify, WooCommerce, Magento, OpenCart, PrestaShop etc. Please feel free to comment/suggest if I missed to mention one or more important points. Also, sorry for the typos.

List of Job Responsbilities in relation with Ecommerce Platforms

Following is the list of job responsibilities for a back-office staff working with one of the ecommerce platforms.

Product Sourcing
- Product research to augment product catalog
- Getting products details from other ecommerce stores such as EBay, Aliexpress
Product Merchandising
- Edit product images
- Upload products onto the store
- Write SEO optimized product descriptions
- Sanity product testing including checking products images, sizes, colors etc.
- Product reviews, ratings
- Price, discounts
Order Management and Fulfillment
- Vendor communication
- Payment issues
- Shipping Integrations
  - ShipStation
  - Shipwire
Campaign Management
- Facebook campaigns
- Managing photo banners
Reporting
- Orders
- Payment to Suppliers
- KPIs tracking
Desktop and Mobile Site Management
- Shop design
- Page layout management
Migration
- Migrate shop created using one ecommerce platform to other ecommerce platform.For example, Magento to Shopify or Volusion to Shopify

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Nidhi Rai

Technology Blogger at Vitalflux.com

Nidhi has been been actively blogging in different technologies such as AI / machine learning and internet technologies. Her field of interest includes AI / ML, Java, mobile technologies, UI programming such as HTML, CSS, Javascript (Angular/ReactJS etc), open-source and other related technologies.